Request a refund

Please complete this form if you want to request a refund for an Interislander sailing/sailings. Refund requests for compassionate reasons, and where the fare is non-refundable, will be assessed on a case-by-case basis.

If you've booked and paid via a travel agent or a third-party website, please contact them to discuss your options.

Please note: It can take up to four weeks to process and refund your booking.